All our staff have completed the appropriate COVID-19 training for NDIS workers. By staying informed about the pandemic, we can provide the best care possible.

Temperatures of carers and participants are being taken daily. We are keeping a close lookout for symptoms displayed by participants and staff. Our carers have been trained to identify common COVID-19 symptoms such as dry coughs, sore throats and fatigue. If we have any concerns, we will immediately contact the National Coronavirus hotline, and inform the rest of the team.

Carers who have had any kind of cold or flu will need to obtain a medical certificate before returning to work. This is for the protection of our participants during this time. Additional supplies have been made available such as hand sanitisers, disposable gloves and antibacterial soap. Hand sanitiser is being used by carers when entering the participant’s home and disposable gloves when grocery shopping. Carers are urged to wash their hands regularly and to encourage participants to do the same. Frequently touched surfaces are being cleaned frequently following government recommendations.